in available credit
We provide easy returns and exchanges for US orders placed within 30 days of purchase. Items purchased in November and December can be returned or exchanged within 60 days of purchase. All returns and exchanges are subject to a $5 restocking fee. Opt for store credit to receive a $5 bonus and the chance to get more cool gear! Otherwise, refunds will be issued in the original form of payment, minus restocking fees and any paid shipping options.
When returning, please ensure that tags are still intact and that the items are unworn, unwashed, undamaged, and undeniably still beautiful, so that we can give you a full refund. (Our returns team doesn’t want to find any surprise ham sandwiches left in any bags!) Please note that items marked as ‘Final Sale’ are not eligible for returns or exchanges.
Need to exchange or return an item? Visit https://exchanges.cotopaxi.com
* Offer valid while supplies last. Cannot be combined with other offers or discounts. Not valid on event tickets or gift cards. Color selection for your Luzon Del Día Daypack and all items in your Luzon Del Día Bundle will be chosen at random. (Prepare to be amazed!) Sale items are excluded from Black Friday Deals. Promotional items cannot be exchanged. Cannot be applied to previous orders. If you return your purchased items, you must return your gift-with-purchase or you will be charged for your gift-with-purchase.