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We provide easy returns for US orders placed within 30 days of purchase.

Refunds for store credit are free, for refunds to credit cards and Paypal, we deduct $5 to cover shipping and restocking costs. Opt for store credit to also receive a $5 bonus and the chance to get more cool gear!

When returning, please ensure that tags are still intact and that the items are unworn, unwashed, undamaged, and undeniably still beautiful. Perfume or other smells, missing stuff sacks or rain covers, marks, scratches, holes, dings or blemishes that don’t come off, will all mean that you will only receive a partial refund. If your item arrives completely destroyed and unsellable, we may not be able to refund at all.

Need to return an item? Visit https://returns.cotopaxi.com

HOLIDAY GIFT WITH PURCHASE

It’s not too late to save on gifts for the holidays. Get free gifts when you spend $100 or more.

To Redeem:

Offer valid while supplies last. Cannot be combined with other offers or discounts. Not valid on event tickets, gift cards, sale items, or previous orders. Color selection for items in the Del Día Gift Bundle will be chosen at random. Both the Quito Beanie Gift Bundle and the Allpa Overland Gift Bundle are comprised of the 750ml Agua Water Bottle and the Graphite/Fiery Red Quito Pom Beanie—color requests will not be taken. Promotional items cannot be exchanged. Cannot be applied to previous orders. If you return purchased items, return your gift-with-purchase or you will be charged for your gift-with-purchase.

QUESTIVAL BOISE 2017

We want to thank you all for coming out to Questival Boise. We hope you had a llamazing time exploring your awesome city and beautiful state. With that being said, the votes are in. The top ten teams are:
 

1. #DasWinnerSchnitzel
2. Southfork Posse
3. Idahroamers
4. Payette Pistoleros
5. Barack's Ollamas
6. Boise Babes
7. Poundtown
8.'Mama Llamas and Their Studs
9. Altruistic Alpacas
10. Bar Fit Babes 2

View all the teams here.

The following teams are winners of the Prize Challenge: 

Choreograph a team dance and perform it with audible music in a crowded area. : platypi

Dance on the ceiling, I don't care how just figure it out Lionel Richie did it so you should too.: FIT Impact

Make a 15 second commercial for Boise.: Sparkle unicorn drjl

Have two team members dress up as your parents, and recreate a pivotal moment from your childhood. Dig deep.: Llamasaurus Rex

Video of a team member slam dunking a basketball on a regulation hoop (if you're short get creative).: Potato Potato

Create a piece of chalk art (see link example, do something original) on a public walkway somewhere in The Treasure Valley: Alpaca the Beer

Film a funny spit-take video with your team: The Spitting Llamas

Congeniality Award: Coddiwomple

See some of our favorite submissions.

Prize winners will receive an e-mail within 7 days with more information.

International Rescue Committee

Thanks to Questival Boise participants, over $2,151.00 was raised for the International Rescue Committee. Your messages of hope were inspiring, and we are looking forward to weaving them together with other Questival participants pledges this Giving Tuesday! If you’d like to learn more about our partnership and how you can get involved, visit https://www.cotopaxi.com/pages/international-rescue-committee.

We love you, and can't wait to return. Contact us at llamas@cotopaxi.com if you have any questions, comments, or good llama jokes! We hope to hear from you soon. 

 


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Get It In Time For Christmas

Get free shipping on orders $99 or more. Order by the following days to get your items by December 24th. For those who live in Utah or Seattle, the best guarantee is to visit one of our retail stores.

Shipping Option Last Day To Order To Get It By 12/24
Free Shipping, Ground Shipping, Economy Shipping, or Home Shipping Monday, December 16th by 12pm MST
3-Day Shipping Wednesday, December 18th by 12pm MST
2-Day Shipping Thursday, December 19th by 12pm MST
Overnight Economy Friday, December 20th by 12pm MST
Overnight Priority with no guarantee ($10-$20 extra) Saturday, December 21st and Monday, December 23rd by 12pm MST