Guaranteed for Good™

What Can We Do For You?

Truly sustainable design includes a backup plan. If there’s a problem with your gear, we’ll happily repair it, replace it, credit your return, or reward you for trading it in.

Returns & Exchanges

We gladly accept returns or exchanges within 60 days of purchase. To receive a full refund, please make sure tags are still intact, and that items are unwashed and in new condition.

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Warranty & Repairs

Our products are designed to last, but they're not indestructible. Let us help with the gear that has seen one too many adventures.

File a Claim

Trade-In

Help minimize our footprint while extending the life of your gently used gear by trading it in for a Cotopaxi gift card.

Trade In Used Gear

Sew Nice

Learn more about Mama Marge and the spirit behind our repairs program.

Climate Neutral

We've successfully measured our emissions and have purchased offsets to become carbon neutral.