Guaranteed for Good™

What Can We Do For You?

Truly sustainable design includes a backup plan. If there’s a problem with your gear, we'll happily repair it, replace it, or credit your return. Our Guaranteed For Good policy covers both new Cotopaxi gear and pre-loved gear purchased through Cotopaxi Más Vida.

Returns & Exchanges

We accept returns or exchanges within 60 days of purchase of both new Cotopaxi products and pre-loved products purchased through Cotopaxi Más Vida. To receive a full refund, please make sure tags are intact, and items are unwashed and in excellent condition.

Warranty & Repairs

Our products are designed to last, but they're not indestructible. Let us help with the gear that has seen one too many adventures.


Through Cotopaxi Más Vida, send in your pre-loved gear or apparel and score a Cotopaxi gift card.

Sew Nice

Learn more about Mama Marge and the spirit behind our repairs program.

Give Good Gear More Life

As part of our Gear for Good promise to make durable gear as ethically and sustainably as possible, Cotopaxi Más Vida lets you buy or trade in used gear & apparel. Our goal is to minimize waste and promote sustainability for generations to come.